Frequently Asked Questions

How can I purchase the GetOutPass?
Can I buy a GetOutPass as a gift?
How do I use a gift code I received?
Do the passes automatically renew?
Are there any benefits to renewing my pass?
How do I use my GetOutPass?
Can I only use my GetOutPass for the attractions in my area/county?
At what age is the GetOutPass recommended for?
When can I use an offer again after I’ve redeemed it?
How long are the offers valid?
Will the current attractions always be available on the GetOutPass?
Can I redeem an offer if the other members on my account are not with me?
How do I log into my account?
How do I reset my password?
What do I do if an offer is not showing up on my account?
Is the GetOutPass transferable?
How do I add a member to an existing account?
How do I find my Refer a Friend code?
How do I change my credit card information?
How do I cancel my renewal?

do you have any specific questions?

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